Frequently Asked Questions

Professional drain cleaning uses specialized equipment to thoroughly remove buildup, grease, and debris that over-the-counter products can't reach. This clears the entire pipe diameter and helps prevent recurring blockages and pipe damage. At Thomas and Young Plumbing Services, we address the root cause to keep drains flowing smoothly in Longview, TX homes.

Replace your water heater if it's over 10–12 years old, shows signs of tank corrosion or leaks, or requires frequent repairs. Newer systems offer better efficiency and reliability for households in Longview, TX. At Thomas and Young Plumbing Services, we evaluate usage needs and system condition to recommend the most cost-effective solution.

Low water pressure often results from mineral buildup in older pipes, hidden leaks, or faulty pressure regulators common in East Texas plumbing systems. Diagnosing the root cause prevents temporary fixes and further damage. At Thomas and Young Plumbing Services, we're experienced with local plumbing materials and layouts throughout Longview, TX.

A running toilet continuously leaks water into the bowl due to worn flappers or fill valves, wasting water and raising bills. A weak flush indicates clogs, low tank water, or failing internal components. Both issues require different repairs to restore proper function and efficiency in Longview, TX restrooms.

Yes, video camera inspections accurately identify tree root intrusion, pipe breaks, and blockages without guesswork or unnecessary digging. This diagnostic tool is especially useful for recurring sewer problems in Longview, TX properties. At Thomas and Young Plumbing Services, we use inspections to provide clear answers and targeted repairs.

Professional leak detection uses specialized tools such as acoustic sensors and thermal imaging to locate leaks behind walls, under slabs, or in underground lines without invasive demolition. Early detection prevents structural damage, mold growth, and costly water bills. At Thomas and Young Plumbing Services, we serve residential and commercial properties throughout Longview, TX.

Repairing a dripping faucet stops water waste, prevents corrosion around fixtures, and improves everyday usability in kitchens and bathrooms. Even small leaks add up on water bills over time. At Thomas and Young Plumbing Services, we address worn components and restore proper water control for homes in Longview, TX.

Schedule gas line leak checks if you smell gas, hear hissing near appliances, or notice pilot lights going out frequently. Safety-focused inspections follow applicable codes and protect your home or business. At Thomas and Young Plumbing Services, we encourage professional service for any gas-related concern in Longview, TX and surrounding areas.

The biggest mistake is relying on chemical drain cleaners, which can corrode pipes and provide only temporary relief without addressing the root blockage. Professional drain cleaning safely clears the entire line and prevents backups. At Thomas and Young Plumbing Services, we use proper equipment to protect your plumbing in Longview, TX.

Camera inspections pinpoint the exact location and cause of sewer problems, eliminating guesswork and reducing unnecessary digging or trial-and-error repairs. This targeted approach lowers labor and restoration costs. At Thomas and Young Plumbing Services, we use video diagnostics to deliver efficient solutions for Longview, TX properties.

Older homes often have outdated water heaters with sediment buildup, corroded tanks, or failing heating elements from years of use. Mineral-heavy water in East Texas can accelerate wear. At Thomas and Young Plumbing Services, we're experienced with both older systems and modern installations throughout Longview, TX.

Turn off the water supply at the shutoff valve behind the toilet to prevent leaks or overflows, and clear the area around the fixture for easy access. Note any symptoms like running water or weak flushes. At Thomas and Young Plumbing Services, we appreciate prepared customers and deliver respectful service in every Longview, TX home.